Shipping

We are so excited to see that you are thinking of buying these fabulous shoes 😀

 

Shipping in Australia

  • Australian orders all over $199 - free standard shipping.
  • Australian orders under $199 - $10.95 standard shipping.
  • Australian orders all - $14.95 express shipping.
  • Our deliveries are done through Australia Post. All major cities usual standard delivery dates are between 3-6 business days and 1-3 business days for typical express deliveries. 
  • We normally dispatch between 1 or 2 business days after you order has come through. 

Shipping to New Zealand

  • New Zealand orders express shipping - $28 NZD
  • Standard delivery timeframe is between 6-9 business days. 
  • NOTE: Shoes are sent from Australia to New Zealand. Please be aware that deliveries to New Zealand may incur import taxes which are paid by the customer upon receival of the parcel. You are responsible for checking how much that may be before placing the order.  

Shipping to United States

  •  United States orders express shipping - $30 USD
  • Standard delivery timeframe is between 7-10 business days
  • NOTE: Shoes are sent from Australia to United States. Please be aware that deliveries to United States may incur import taxes or duties which are paid by the customer upon receival of the parcel. You are responsible for checking how much that may be before placing the order.  

International parcels are sent via Australia Post (trusted australian company delivery service).

All international shippings are sent via Express Post from our warehouse in Adelaide, South Australia. Shoes are dispatched within 1 or 2 business day after you order. 

Australia Post given timeframes are. To New Zealand 5-8 business days. To United States 6-9 businses days. However delivery times will vary so please allow up to 21 days for international delivery. 

Luminous Assembly is not liable for any duties or taxes charged for all online orders. Please be careful when purchasing as return of these goods due to refusal of payment of duties and taxes will incur an administration and return fee.

*The advised delivery times are to be used as a guideline only. Luminous Assembly is not liable for any loss or damage suffered by the recipient through any unforeseen delay in shipping times. If you are not able to sign for your package upon delivery, this is likely to cause you delay in receiving your order. We recommend shipping to your weekday (business hours) address.

Questions?

If you have any questions regarding shipping send us an email to: hello@luminousassembly.com.au